Delivery & Shipping Policy
Cora's Choice is a brand of dog food offered by DB Pet Food Supplies who's aim is to make your shopping experience as easy as possible. Our delivery & shipping policy is detailed below:
Our Delivery & Shipping Policy
We offer delivery to any address in the United Kingdom, which includes mainland UK and Highlands & Islands (additional cost applied at the checkout).
All shipping costs are calculated in the checkout at the time of purchase.
The cost of delivery is calculated by the weight of the goods being ordered and the destination of the delivery.
We aim to deliver to addresses in Mainland UK within 2 working days of you placing your order. However, if you live in the Highlands & Islands, delivery of items is expected to take three days. We will always do our best to meet these delivery times, but there may be occasions when this does not happen (for example, bad weather, bank holidays, etc.). In the unlikely event this does happen, we will aim to have your item delivered at the earliest opportunity.
In most cases we will use DPD for delivery, but there will also be the need to use Royal Mail for some smaller deliveries. If using DPD and you have provided us with an email and telephone number, you will receive regular communication that includes a 1-hour delivery window providing you with the best opportunity of not missing your delivery. DPD also offer the option to select delivery to a safe place, allowing you to as good as guarantee delivery (for example, if you won’t be in to collect your order). Any change to this process is made at the customer's discretion and cannot be claimed against for damaged or missing orders. Royal Mail do not have the same approach, but you should be able to collect from the local sorting office.
If you have any further questions, please contact us at any time and we will do our best to help.
Last review of this page: 30th April 2020